How to Check Your Edusave Balance

Edusave was launched by the Ministry of Education (MOE) in 1993 in an effort to maximize educational opportunities for students from Singapore. It is a financial support system that provides scholarships to students, specifically to provide enrichment opportunities to ensure holistic development in both academic and non-academic activities. Scholarships are given to students needing financial assistance through the Edusave program.

A high-quality education, with varied extra-curricular activities provides students with the ability to create a better life after college and beyond. If your child is a Singapore citizen and between the ages of seven and 16, you may be eligible for funding through Edusave. Students over the age of 16 who are still in school may be eligible for the top-off, a one-time funding opportunity.

About Edusave Funds

All children in Singapore, enrolled in a school funded by the Ministry of Education (including government aided, independent, and special education schools) will be given an Edusave account. Each account will be given an annual contribution dependent on the grade level of the student. For the 18-19 school year, students at the primary level will benefit from a $230 annual contribution and students at the secondary level may receive up to $290 annually.

The funds in your child’s Edusave account may be used to pay for school-organized enrichment programs, school fees and tuition. If your child leaves school before age 16, the funds in his Edusave account remain in place. After the age of 16, the money is transferred to an account specifically for college-age students; funds from this account are used to pay for college at an approved institution.

It is important to monitor your child's Edusave scholarship balance to ensure contributions are made, how much money has been spent and the remaining available balance. There are several ways to monitor your balance including mail, email, phone and the customer service center.

Monitor Your Edusave Balance By Mail or Email

On an ongoing basis, you will be able to monitor your account balance through the statements sent by mail. View the yearly account statement issued to you by Edusave when it arrives in your mailbox. Your account statement shows the balance in your account, the funds used during the year and any interest accrued during the year. Once a year, you'll also receive an annual statement that will have your current balance. This should arrive sometime around March.You may also send inquiries regarding your Edusave balances via email to [email protected]

Check Your Edusave Balance Via Phone

Call the Edusave phone inquiry system at +65 6260 0777 to find out the balance in your Edusave account. Your call will begin with an automated voice system. Your balance will be updated every Wednesday. Listen to the prompts given by the automated voice system and make the selections you want that will direct you to the balance inquiry system by pressing the corresponding numbers on your phone.

You will have the opportunity to speak with a customer service representative to obtain the balance of your child's Edusave account and if your have additional questions, such as a the amount spent during the current school year and a description of how the money was spent. Customer service representatives are available Monday to Friday from 8 a.m. to 6 p.m. and on Saturdays from 8 a.m. to 1 p.m., Singapore time. Singapore is 12 hours ahead of Eastern Standard Time.

Check Your Edusave Balance in Person

You may visit the MOE Customer Service Center to gather information and ask questions regarding your Edusave balance. It is very important to bring along your NRIC or passport for registration at the security counter in order to facilitate your visit. The Customer Service Center is located within the MOE, Singapore 1 North Buona Vista Drive Singapore 138675. Hours of operation are Monday to Friday: 8.30am to 5.30pm Saturday: 8.30am to 12.30pm Sunday. The center is closed on public holidays.